ClearSked Privacy Policy
Last updated: August 16, 2025
This Privacy Policy explains how ClearSked (“we,” “our,” “us”) collects, uses, and shares information when you use our website, SMS notifications, and related services (the “Service”).
Information We Collect
- Contact Information: Mobile phone number to send you text messages.
- Location & Preferences: ZIP code, activity duration, delivery time, and weather tolerance ranges (e.g., temperature, wind, UV, AQI).
- Service Usage: Message delivery status, opt-in/opt-out signals (e.g., STOP/HELP), and basic interaction logs.
- Device/Technical Data: IP address, browser/user agent, and similar diagnostics when you visit our website.
- Third-Party Data: Weather and environmental data from providers (e.g., Apple WeatherKit) for your ZIP-based location.
How We Use Information
- Provide, maintain, and improve the Service;
- Send daily SMS recommendations you requested;
- Personalize content and scoring to your preferences;
- Monitor performance, security, and abuse prevention;
- Comply with law, respond to requests, and enforce terms;
- Communicate about updates, features, or policy changes.
SMS Program
Message frequency is typically 1/day. Message and data rates may apply. Reply STOP to opt out; reply HELP for assistance. We process your phone number and messaging metadata to deliver SMS through our provider(s) (e.g., Twilio).
Cookies & Similar Technologies
We may use minimal cookies or similar technologies on the site for basic functionality and analytics. You can control cookies in your browser settings; disabling cookies may limit certain features.
How We Share Information
- Vendors/Service Providers: We share necessary data with vendors that help run the Service (e.g., SMS (Twilio), hosting (Vercel), database/storage (e.g., Neon), analytics, error monitoring). These providers may process data on our behalf under contractual obligations.
- Legal/Compliance: We may share information to comply with law, protect rights and safety, or respond to lawful requests.
- Business Transfers: In the event of a merger, sale, or similar transaction, information may be transferred as part of the deal, subject to this Policy.
We do not sell your personal information. We do not share it for cross-context behavioral advertising as defined by certain U.S. state laws.
Data Retention
We keep information as long as needed to provide the Service and for legitimate business or legal purposes. If you opt out of SMS (reply STOP), we may retain limited records to honor the opt-out and for fraud prevention, auditing, and compliance.
International Data Transfers
We may process and store information in the United States and other countries where we or our providers operate. These locations may have different data protection laws than your country of residence.
Your Choices & Rights
- SMS Opt-Out: Reply STOP to any message to stop receiving texts.
- Access/Deletion/Update: You may request access to, or deletion or correction of, your personal information by emailing privacy@clearsked.com. We may ask you to verify your identity.
- Do Not Track: We currently do not respond to browser “Do Not Track” signals.
Children’s Privacy
The Service is not directed to children under 13. If you believe a child under 13 has provided us personal information, please contact us and we will take appropriate steps to remove it.
Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Links & Third Parties
The Service may link to third-party sites or services that we do not control. Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this Privacy Policy periodically. If changes are material, we may provide additional notice (e.g., on the site or via SMS). Your continued use of the Service after changes means you accept the updated Policy.
Contact Us
Questions or requests? Email privacy@clearsked.com or support@clearsked.com.
This page is provided for convenience and general information. It is not legal advice.